1. Introduction
Welcome to Century24 Ltd (“we,” “us,” or “our”). At Century24 Ltd, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our services, including our website, mobile applications, and any other online or offline platforms where this Privacy Policy is posted.
2. Information We Collect
We may collect the following types of personal information from you:
Personal Identifiable Information (PII): This may include your name, contact information (email address, phone number, and address), and other information you provide to us.
Financial Information: If you engage in transactions with us, we may collect payment information such as credit card details or bank account information.
Property Information: Information about the properties you are interested in, including property addresses, features, and preferences.
User-generated Content: Any content you voluntarily submit, such as reviews, comments, or other information you post on our platforms.
Usage Data: Information about your interactions with our services, including IP address, browser type, operating system, and referring URLs.
3. How We Use Your Information
We may use your personal information for the following purposes:
- To provide and maintain our real estate services.
- To communicate with you, respond to your inquiries, and provide customer support.
- To process transactions and payments.
- To personalize and improve our services.
- To send you marketing and promotional materials, with your consent.
- To comply with legal obligations.
4. Disclosure of Your Information
We may disclose your personal information to third parties in the following circumstances:
- To our affiliated companies, agents, and service providers who assist us in delivering our services.
- To comply with legal requirements, including responding to subpoenas, court orders, or legal investigations.
- To protect our rights, privacy, safety, or property, or that of our users or others.
5. Your Choices
You have certain rights regarding your personal information:
- You may access and update your personal information through your account settings.
- You may opt-out of marketing communications.
- You may request the deletion of your account and personal data.
- You may object to certain data processing activities.
6. Data Security
We implement security measures to protect your personal information, but no data transmission over the internet is 100% secure. We cannot guarantee the security of your information.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the beginning of this Privacy Policy indicates when the policy was last revised.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at info@century24.co.uk