Frequently Asked Questions

A letting agent is a professional or company that helps landlords manage their rental properties. They typically handle tasks such as advertising properties, screening tenants, collecting rent, and managing property maintenance.

Letting agents can save you time and stress by handling various aspects of property management. They can help you find reliable tenants, ensure legal compliance, and oversee property maintenance, among other services.

Letting agents usually charge fees to both landlords and tenants. Common fees include tenant find fees (for finding and screening tenants), management fees (for ongoing property management), and renewal fees (for lease renewals).

Tenant referencing is the process of checking a tenant’s background, including their rental history, employment status, and credit history. It’s important to ensure that tenants are reliable and can afford the rent.

Letting agents must adhere to various laws and regulations governing the rental sector. This includes complying with tenant deposit protection schemes, safety regulations, and anti-discrimination laws.

Letting agents can assist in rent collection and, if necessary, initiate eviction proceedings. Landlords should have a clear rent collection policy in place.

Letting agents can coordinate property repairs and maintenance on your behalf. It’s essential to address maintenance issues promptly to ensure tenant satisfaction and property upkeep.